Our Story
Percy and Tupou Syddall come from the rich Polynesian islands of Samoa and Tonga. With five children and four grandchildren (so far), it is never a dull moment in their household. An important part of their cultures and traditions center around taking care of their elders. For them, the ultimate gift that you can give to your elders is to care for them in their senior years. This is what underpins everything we do at A1 Care. From our family to yours.
Having been in the industry for over 20 years, Percy and Tupou bring a wealth of experience in providing a service that is accountable and of the highest quality. They are personally involved in every aspect of their business. Sometimes you will find Percy and/or Tupou themselves sitting in the living room of a family in crisis, helping to find the best solution. How many owners do you know with this level of commitment?
Luana Vaioli Care Manager
Luana is first point of contact for all our seniors so you and your loved ones will get to know her really well. As the Care Manager, Luana oversees Case Management which starts with sending one of our trusted Case Managers from the A1 Care Family to you for your initial home care evaluation. They will travel to wherever you are, at home or the hospital, to sit down with you and assess exactly what your needs are and how we plan to take care of them.
On any given day, you’ll find Luana making unannounced house visits to ensure you’re receiving top-quality care or handling disputes as the middle person between our seniors and Caregivers.
Kersha Mataiti Care Coordinator
It’s important for us that you and your loved ones are paired up with just the right Caregiver from the A1 Care Family. Our Care Coordinator, Kersha, takes special care to match every one of our seniors with a Caregiver who has the right abilities and experience to meet your needs, preferences, and expectations.
Kersha also takes care of all Caregiver scheduling and Caregiver Orientation.
Doreen Folomu Accounts/Office Manager
For all things invoicing and billing-related, Doreen is your first port of call as our Accounts Manager.
She is also A1 Care’s trusted Office Manager, keeping our day-to-day operations running smoothly.
Our Mission: Alternative Options for Seniors
Trust. Respect. Compassion.
Our Success
Our success at A1 Care is measured by the people who join our family knowing that they are receiving the best possible care.
We strive to ensure that you and your loved ones always feel a strong sense of trust, respect, and compassion when you become a part of the A1 Care family.
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